Returns & Refunds

Only items with factory faults can be returned for exchange or full refund provided they are returned within 14 days of purchase with a valid receipt. Please return items in original packaging. Clearance or Special Offer items are non returnable. We can only refund standard Royal Mail 2nd class return shipping cost.

Please send faulty items to:

Pure Fashions

Unit 9-10, Thomas Road Industrial Estate

Thomas Road, London E14 7BN

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